Receptionist - Private Healthcare

Reception Administrator
Marylebone
Permanent
£25,000

A fabulous private healthcare practice is looking for a friendly, professional and proactive Receptionist to join their gorgeous team in the heart of Marylebone.

WHAT YOU’LL DO
This is a busy Reception role with lots of variety and responsibility, so you’ll be the kind of person who enjoys keeping on their toes and using initiative! Typical duties include:

Key duties & Responsibilities:

• To meet and greet in all patients, consultants and visitors courteously and warmly on arrival.  Informing the relevant staff and/or department of their arrival
• To be fully competent in dealing with the incoming and internal calls efficiently and courteously
• To provide excellent customer service at all times
• Booking appointments and updating patient records
• To respond to enquiry emails in a timely manner
• Respect and maintain Patient and Clinic confidentially
• Receive and action all clinic lists from consultant offices
• Registering new patients on the database accurately
• Scan correspondence on the computer system
• Ensuring that the Reception area is clean and tidy at all times
• Dealing with incoming post and packages and distributing
• Generating invoices and collecting payments
• Comply with company policies and procedures
• Provide administrative support to clinical staff and other members of the team- copying, faxing and adhoc duties as required
• Open and close the clinic at the start and end of the day, if first to arrive or last to leave
• Provide support and guidance to new staff during the induction

About you:

• Previous experience in delivery high standards of customer service.
• IT literate
• Experience using Microsoft word and databases
• Maintaining high standards of professionalism
• Good communication skills
• Team player
• Maintain a smart appearance
• Ability to multi task
• Strong telephone and organisational skills

THE BENEFITS

• 20 days holiday, PLUS full shut down over Christmas and New Year, plus bank holidays
• Hours 8.30am – 6pm (Flexible)
• Family feel team

This a really interesting role where you’ll be surrounded by a supportive and friendly team. We are looking to shortlist this role asap, so apply today.