Legal PA- Arbitration

General Responsibilities
• Producing all typing, dictation and secretarial services, correspondence and fax, including
sometimes lengthy document production.
• Preparing standard documents from templates. Also, preparing court forms and other
standard forms as required.
• Using the Firm’s technology, including; Word, Excel, PowerPoint and Outlook; information
systems; Internet research and document management systems.
• Opening new clients and matters on the database system.
• Carrying out conflict checks.
• Carrying out general administration tasks, including photocopying, scanning and document
preparation.
• Maintaining diary and schedules for fee earners, including travel arrangements, preparing
itineraries and organising internal and external lunches.
• Processing expenses and bill preparation as required.
• Managing time entry and management for fee earners in the Carpe Diem system.
• Conducting legal searches, as required, such as in Westlaw or Lexus etc.
• Answering and dealing with telephone calls.
• Organising and liaising with clients and other third parties for meetings and conference calls.
• Communicating and liaising with colleagues and the Firm’s other offices on day to day matters.
• Maintaining professional and effective dialogue with clients when fee earners are absent,
ensuring close liaison with exemplary client care; proactively supporting Firm-wide client
service initiatives.
• Maintaining up to date and accurate client contact database (InterAction).
• Organising and maintaining filing systems.
• Assisting other secretaries, fee earners and staff as required.
• Covering secretarial support during absences including, but not limited to, holiday and
sickness.
• Covering other support functions as and when required.

Required Skills
• Fully proficient in word processing and document production with fast, accurate typing
speeds.
• Proficient in all Microsoft Office applications, in particular Word with the knowledge to resolve
complicated formatting issues, emailing documents, charts and tables etc. Knowledge of
document management systems (e.g. WorkSite) and client databases (e.g. InterAction).
• Familiar with the workings of an international law firm.
• Able to communicate at all levels with clarity, timeliness and appropriateness to achieve a
positive outcome.
• Able to manage assignments and organise work to meet needs whilst potentially supporting a
number of internal clients.
• Attention to detail with the ability to complete assignments with minimal supervision.
• Appreciates the need for accurate and error-free work.
• Ability to prioritise.
• Ability to develop good working relationships with staff from all offices across the Firm.
• Understanding of filing systems.
• Ability to optimise time, in particular when fee earners are absent.
Preferred Qualities
• Team player with a willingness to offer help to others.
• Professional with the ability to represent the Firm to external clients.
• Committed, enthusiastic and proactive.
• Very flexible with a positive attitude.
• Commonsense approach.
• Confidentiality.
• Willingness to work longer hours during busy periods.

Hours of work
35 hour week with a need for a flexible working pattern to meet the requirements of the Firm and
clients, but normally based on 09:30 to 17:30.