Concierge

One of the largest leading law firms internationally is looking for a Concierge to join their team on a casual basis. The successful candidate will be a part of a high professional and customer focused front of house team. You will be proactive, a people person and highly responsive. This role will be for sporadic hours to assist with any sick or holiday cover. This would be suited to someone who is studying or looking for casual work only.

Responsibilities:

• Giving a warm, energetic and friendly welcome to everyone who walks through our doors
• Meeting and greeting visitors, standing using the iPad for sign ins, directing visitors and answering queries
• Escorting clients to the glass lifts or to the desk as required and announce clients to the 9th floor reception
• Issuing and retrieving visitor passes
• Engaging with clients where possible and managing expectations
• Ensuring reception, waiting area, client lounge, cloak rooms, conference rooms are always clean and tidy
• Reporting faults and repairs for timely remedial action and log accordingly
• Liaising with catering, maintenance, security, technical department and cleaning to ensure the overall service is timely and seamless
• Ensuring personal presentation and grooming is of a high standard for yourself and the team
• Providing support to other team members as required to assist in the smooth operation of the business
• Ensuring Health and Safety and Evacuation procedures are adhered to and attend Fire Warden Training

Essential Skills and Experience:

• A minimum of two years of relevant experience gained in a five-star service or hospitality environment
• Organisation and multi-tasking skills
• Competent user of Outlook and Microsoft Office systems
• Excellent communication and interpersonal skills both
• Ability to handle high pressure situations and manage unreasonable demands
• Able to adapt to different priorities quickly and maintain good attention to detail to ensure image and standards are maintained

If you feel that you fit the above criteria then please apply today by submitting your CV to us.
Please note due to the high volume of applications that we receive only successful applicants will be contacted.

We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database once we have contacted you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information please refer to How We Use Your Personal Information.