Receptionist

A world-class sport and exercise medicine organisation is looking for a receptionist to join their team on a permanent basis. The successful candidate will be the point of contact for all patients including answering phones, emails and meeting and greeting. You will have a high level of confidence and an ability to establish and maintain a positive working environment.

Responsibilities:

• Opening and closing premises
• Meeting and greeting patients and visitors, routing of patients on arrival
• Answering and directing incoming phone calls
• Managing appointment booking and practitioner diaries
• Dealing with telephone and online enquiries
• Registering patients and data entry of patient information
• Handling point of contact payment (invoicing and receipting)
• Processing all insurance company invoicing
• Collecting outstanding patient debts
• Managing the waiting room and general clinic environment
• Managing incoming deliveries
• Leaving reception area tidy and ready for incoming colleague, together with information regarding unresolved or urgent problems
• Attending staff meetings and company events as required
• Engaging in the monthly review process with the practice manager

Preferred Skills and Experience:

• Excellent written and verbal communication skills
• Ability to instil confidence in others
• Professional manner and well presented
• Motivated and focused
• Excellent organisational skills
• Good use of initiative
• Ability to work well under pressure
• Excellent interpersonal skills

If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted.

We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database once we have contacted you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information please refer to How We Use Your Personal Information.