Corporate Receptionist

To provide a high level of professional and courteous reception service to all staff and clients visiting the building. To answer all calls in a polite and friendly manner promptly and efficiently. Provide support to the office and assist with facilities on day to day issues which arise.

Primary Duties

• Meet and greet all visitors in a professional, welcoming and friendly manner, ensuring all visitors are signed in, in accordance with health and safety regulations
• Answer all internal/external calls promptly on computerised switchboard, transfer calls/take detailed messages as required
• Oversee meeting room schedules, make bookings when requested and resolve meeting room conflicts accordingly
• Order catering/lunch for on site meetings as requested by the meeting facilitator
• Sort all incoming post and faxes and distribute to members of staff
• Receive and sign for deliveries and arrange/handle collections
• Frank outgoing post and prepare recorded and special deliveries
• Responsible for ordering, monitoring and replenishing all office supplies and stationery
• Request maintenance and report faults for office equipment
• Use(CRM) system to support enquires and provision of information
• Oversee events diary and keep up to date
• Look after internal library of publications
• Monitor enquiries and all meeting rooms inboxes
• Undertake a proactive role to ensure the smooth running of the office

Secondary Duties

• Responsible for staff annual leave/sickness, record and file leave requests, update excel spreadsheet and staff leave calendar
• Assist with staff events

Skill set

• Ability to communicate with people at all levels confidently and professionally
• Polite, friendly and well spoken
• Knowledge and proficiency in Microsoft Outlook, Word and Excel
• Previous reception/front of house experience
• Self motivated and using own initiative
• Excellent time keeping skills
• Proactive approach to work
• Excellent organisational ability
• Attention to detail
• Ability to multitask and prioritise workload
• Knowledge of Microsoft Office required

• Knowledge of Cisco - switchboard system