customer Service Advisor

We are currently recruiting a Customer Service Advisor to join our Award-Winning client's fun, supportive team based in Hillington.

It is a full-time role (minimum 40 hours per week),

Responsibilities:

• - Handle customer enquiries over the telephone, face to face and online.
• - Working with customer care management system.
• - Managing customer orders and communicating with customers throughout their purchasing journey.
• - Liaising with external suppliers on behalf of the customer
• - Working in collaboration with other departments to resolve customer issues.

About you:

• - 1 year Customer Service Experience (preferred)
• - Ability to work in a busy, fast-paced environment
• - Forward thinking
• - 'Can-do' attitude
• - Articulate and confident in all channels of communication