Operations Associate

Our client, a global non-profit research organisation, is looking for an Operations Associate to join their growing team. You will be responsible for ensuring smooth delivery of day-to-day operations as well as providing IT, administration and recruitment support.

We are looking for a personable and efficient problem solver who is a strong communicator and possesses a can-do attitude. Working both as part of a team and autonomously will be vital for this role hence you must be able to juggle multiple tasks at once whilst delivering tasks to a meticulous standard.

Responsibilities will include:

• First point of contact for all calls
• Manage general inbox and redirect emails where required
• Manage office supplies, equipment and maintenance, including ordering supplies
• Support the Operations Manager in developing new operations policies and procedures
• Support the planning and coordination of office events
• Provide general admin support to the COO and MD and Operations team including diary management of organisation-wide meetings
• Assist the UK team with any travel bookings
• Troubleshoot basic IT issues
• Support the onboarding process of new employees
• Update and maintain the HR system as required
• Support with recruitment, including placing adverts, arranging interviews
• Support the Operations team to ensure institutional policies, training resources and information are up to date
• Assist with onboarding of new employees
• Assist with ad hoc administrative HR requests

What we are looking for:

• Similar experience in an operations or admin role
• Impeccable organisational and communication skills both in an oral and written capacity
• Ability to work in a fast-paced and hands-on environment
• Confident to work independently and make decisions quickly
• Strong ability to multitask and prioritise
• Exercise excellent teamwork
• Friendly and approachable with the ability to develop great working relationships
• Pay meticulous attention to detail
• Willingness to learn
• Proficient knowledge of MS Office including: Outlook, Word, Excel and PowerPoint