Service Desk Administrator

Caddy Group Limited
24000.00 - 27000.00 GBP Annual
27 Mar 2024
24 Apr 2024
Job Title
Industry Sector
Contract Type
Full Time

Caddy Group are looking to speak to Service Desk Administrators for one of our expanding clients.

Job Responsibilties

  • General administration including answering calls, dealing with queries & managing multiple email mailboxes.
  • Administration support to the FM Service Desk Team
  • Maintaining the document Trackers, mostly using Excel
  • Good communication skills are required for interaction with the FM helpdesk and the Engineers
  • Scheduling, confirming and managing the programmed works for FM Engineers including setting up and loading jobs onto CRM system
  • Liaising with Clients to ensure works are scheduled and completed.
  • Invoicing of all FM works including call-outs, small works & remedial s.
  • Managing quotations and sending materials out to suppliers to be quoted.
  • Purchasing any materials required for FM works.
  • Assist with the Toolbox Talks for Engineers.
  • Manage & coordinate boiler sign-offs.
  • Run and manage reports from previous works ensuring all documentation is saved correctly and submitted to clients.
  • Manage and assist with Commercial and domestic servicing arrangements.
  • Completing RAMS & Method Statements where required.

If you think you would be a suitable fit for this business, please apply for the role.

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