19 London
Mayfair, London
£50,000 - £55,000 per annum, negotiable DOE
26 Mar 2024
23 Apr 2024
Job Title
Industry Sector
Hospitality, Luxury, Property
Contract Type
Full Time

This is a fantastic opportunity for an experienced and confident Human Resources Generalist to join our client’s prominent luxury hospitality company in Mayfair.


This pivotal role involves providing comprehensive HR support, covering diverse functions such as recruitment, employee relations, payroll, and various administrative responsibilities. The ideal candidate should have a strong HR background, specifically in luxury hospitality.


The ideal candidate is a professional and pragmatic individual with a customer-focused mindset. They are adept at taking initiative and excel as completers and finishers, ensuring tasks are carried out thoroughly and reliably.


Joining a small and supportive team, you will be compliance-orientated, have a meticulous eye for detail, and be resourceful. You will have the mindset that if you do not know something, you will remain calm and confident – you will research and learn for future situations.


Typical office hours are 8:30am—5:30pm, Monday to Friday, with flexibility required on occasion. Successful candidates must be happy working five days a week in their offices in Mayfair.  Benefits include 25 days holidays plus bank holidays with rising with service, private health care, life assurance, pension, electric vehicle scheme, cycle to work scheme, nursery/childcare scheme, and employee assistance programme.



Recruitment and Onboarding:

  • Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.
  • Conduct job interviews, evaluate candidates, and facilitate the hiring process.
  • Lead the onboarding process for new employees, ensuring a smooth integration into the company.
  • Drafting contracts and offer letters

Payroll & Benefits Management:

  • Oversee the administration and communication of benefits
  • Oversee the payroll process, ensuring accuracy and compliance
  • Work closely with managers, employees, payroll bureau and finance to address payroll-related matters.

Administrative Duties:

  • Handle day-to-day administrative tasks related to HR functions.
  • Manage and maintain HR records, ensuring confidentiality and accuracy.
  • Assist in the development and implementation of HR policies and procedures.

Employee Relations:

  • Proactively address and resolve employee relations issues, fostering a positive work environment.
  • Provide guidance and support to employees and managers on HR-related matters.
  • Stay informed about changes to employment legislation

Training and Development:

  • Collaborate with department heads to identify and implement training.
  • Coordinating and arranging training.
  • Support career development initiatives to enhance employee skills and capabilities.


  • Participation in HR projects.
  • Policy drafting.



  • CIPD Level 5 or equivalent.
  • Proven experience as an HR Generalist with a focus on luxury hospitality.
  • Good knowledge of employment law and regulations.
  • Experience with payroll processing and systems.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Detail-oriented and proficient in HRIS and Microsoft Office Suite.
  • Proactive with a drive to get things done.
  • Can-do, flexible approach to work, with the ability to take ownership of tasks.
  • Strong administration and organisational skills, with exceptional attention to detail.
  • Demonstrates initiative and seeks more efficient and effective ways of working.
  • Friendly and approachable, building rapport with internal stakeholders and external candidates.
  • Confident communicator, both verbally and in writing.
  • Understands the importance of discretion and treats information as confidential.
  • Fluent in English – in both written and spoken.
  • Excellent checkable reference.

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