Collections Administrator

COLLECTIONS ADMINISTRATOR

HESSLE

Up to GBP24,000 + Bonus + Benefits

A thriving Financial Institution, based in Hessle, is looking for a Collections Administrator to join their fast-paced, professional, and exciting team.

ABOUT THE ROLE

The Collections Administrator will be providing an effective and efficient service, reporting to the Collections Manager, ensuring all policies and procedures are adhered to.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes, training opportunities and much more!

RESPONSIBILITIES

As a Collections Administrator your key duties will include:

• Building relationships with customers and being there to support them during the arrears process.
• Advising and regularly updating relevant staff of significant collections and its progress
• Ensuring the collection of overdue accounts
• Communicating with customers via telephone and email
• Ensuring any legal paperwork is followed up with Solicitors, complying with current legislation
• Handling monies, arrears reports, and administration of direct debits
• Analysing data and calculating figures
• Supporting the team with any ad-hoc administrative duties
• Working to set policies and procedures and all deadlines

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Collections Administrator, you must have:

• Previous experience within Credit Control/Debt Collections is essential
• Educated to GCSE level with passes in Maths & English as a minimum
• Computer literacy, including Word and Excel
• Excellent communication skills, both written and verbal, with the confidence to negotiate
• A bright and confident personality, with great problem-solving skills
• The ability to thrive under pressure and be highly adaptable

NEXT STEPS

If you're professional, hard-working and interested in becoming a Collections Administrator, apply today with your current CV!

Our team will review your application to see if it's a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Don't miss out! Apply today!