Customer Service Associate - German

Location
London
Salary
£12 - £14 per hour
Posted
19 Jan 2024
Closes
16 Feb 2024
Ref
IF95740
Contact
Isabella Francomb
Job Title
Customer Services
Industry Sector
Banking / Finance
Contract Type
Contract
Hours
Full Time
A leading Foreign Exchange are seeking a bright Customer Service Associate, German speaking. You will be employed on an ongoing temporary basis for a minimum twelve months. You will be based near Victoria, in office three days a week and two days from home. Hours are 8:30 – 5:30 Monday to Friday.

WHAT YOU’LL DO

You will be supporting the team with client communication and administration. This role is intellectual and requires strong punctuality.

Day to day duties:
  • Client communication, phone, live chat, mailbox
  • Admin support for the relationship manager
  • Compliance, onboarding and verification checks
  • Calculating rates and percentages
  • Data entry and proof reading
  • Updating the database
WHO YOU ARE

You must have outstanding written and verbal communication skills, good numerical understanding and excellent client service skills.

Requirements:
  • University degree or equivalent
  • Fluent in German and English
  • Good use of Microsoft packages
  • Excellent commination, written & verbal
  • 6months+ office experience
  • Strong work ethic
  • Ability to multitask and prioritise workload
  • An interest in Financial Services
If you are interested, please apply today.

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