Spa Receptionist

Spa Receptionist & Co-ordinatorEdinburgh based40 hours per week 5 shifts per week across 7 days including weekends hours will be between 8:00am & 9:00pmPay rate GBP10.00 per hour + excellent commission on upsellingTemp role with the intention to be made permanentSearch Consultancy are currently working on an exclusive basis with one of the UK's leading Spa/Beauty organisations to recruit these roles. There are three roles available, working in locations across Central Edinburgh.The purpose of this role will be to provide a comprehensive front-desk reception service for your location as well as contributing to the customer contact & bookings service for the company's locations across the UK.Duties involved in this role will include: Dealing with customer enquiries on-site at your location Handling incoming calls, dealing with general enquiries Processing bookings for up to 20 locations on the central computer system Dealing with email & online orders, ensuring they are processed correctly Creating & distributing gift cards Processing payments Upselling treatments & products Various other ad hoc reception & admin duties as directedIn order to be considered for this role your skills and experience should include: Previous experience within a Reception, Customer Service or face to face Retail position - this experience is essential Excellent communication skills, both written & verbal as there will be consistent contact with the public/customers Excellent attention to detail, organisational & time management skills, with the ability to prioritise a very busy workload effectively An interest in the beauty industry would be preferred, but this is not essentialIf this is the role for you, apply now!Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

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