Patient Care Administrator required for luxury clinic on Harley street  

This high end, private, luxury clinic in the heart of Harley Street is looking for someone with excellent customer service and administration skills to be a Patient Care Administrator.  The primary goal of a Patient Care Administrator is to support the Patient Care Coordinators and at the same time deliver outstanding patient care as well as providing strong administrative support.  It is a great role in which you will be liaising over the phone with HNW patients regarding everything from initial inquiries through to the booking of post-operative care.   The clinic provides a very personal service and they are therefore looking for someone who is friendly, empathetic, well presented, and someone who will be comfortable explaining different surgical procedures to patients (you will get training). Excellent communication skills are extremely important and the ability to interact effectively, calmly and compassionately with patients and colleagues alike.  As a Patient Care Administrator you will take on a number of varying administration duties and it requires someone who can demonstrate flexibility and juggle workloads.  The ideal candidate will have a minimum of 2 years’ experience in a customer facing role be a self-starter, have the ability to multi-task and set personal goals and be able to manage stressful situations in a calm and proactive manner.   A good level of administrative experience using computers and a knowledge of Word, Excel and Outlook is essential and the ability to prioritise workloads.  It is a very rewarding role and you will be working out of beautiful offices with a really fun and energetic team. 

Hours:  Monday to Friday with ability to work occasional Saturdays. Shifts: typically 08:00-16:30, 08:30-17:00, 9:00-17:30 and 09:30-18:00.

Lavender Jones specialise in PA and administration recruitment in London.  We are a boutique agency and as a result, are unable to respond individually to the high volume of applications. If you are already registered with Lavender Jones please do not hesitate to contact the team directly.