Patient Advisor
- Recruiter
- Career Legal
- Location
- Kingston upon Hull, East Riding of Yorkshire
- Salary
- £21,000 PA
- Posted
- 13 Jul 2022
- Closes
- 10 Aug 2022
- Job Title
- Customer Services
- Industry Sector
- Medical / Healthcare
- Contract Type
- Permanent
- Hours
- Full Time
Our client, a leading healthcare provider are currently recruiting for a Patient Advisor in Hull. You will be the first point of contact for all patients, family members and visitors – a caring, selfless attitude is key along with providing a top class welcome to everyone at the practice.
Duties will include:
- Providing support to patients, relatives & carers in a compassionate, helpful manner
- Be the first point of contact to welcome visitors
- Be the first port of call for complaints
- Deal effectively & efficiently with patient queries & enquiries
- Book & manage appointment requests and changes
- Register patients on the booking system
- Deal with all issues in a sensitive, confidential & factual manner
- Maintain a safe and healthy working environment
- Inform management of any arising issues
- Adhere to contract policies and procedures
- Treat all information confidentially at all times
- Maintain good knowledge of working systems
- Communicate with other divisions and team members
- Recording & reporting of incidents on sites
- General administrative duties
Please apply today for immediate consideration!
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