Customer Service Account Manager

****Do you want to work REMOTELY?****

Do you want to work with a company who has been voted 'Great Place to Work' for the 4th year running and the Forbes Worlds Best Employers for 2021?

Are you looking for a rewarding and fast paced role?

Do you thrive from a busy and demanding role?

Do you enjoy customer service, project coordination and managing your own workload?

If this sounds like you then please read on......

Our client are the leading provider of international relocation management, assisting many large organisations with their global relocation requirements. Swindon is the European Head Office and is responsible for relocation throughout Europe, Middle East and Africa (EMEA). You will be based working from home

Due to continued growth and success we are looking for enthusiastic customer service professionals to work in a varied and fast paced environment which offers great benefits and long term career opportunities. The team you will be joining has a high profile client who is fun, innovative and a great client to work with!

You will take ownership of the relocation process from start to finish whilst ensuring all customer and client needs are met. You will be looking after multiple clients at one time so you must be able to prioritise, organise, and be able to juggle multiple things at anyone time.

Some of your Duties and Responsibilities will include:

• Act as the single point of contact and coordination for all phases of the international relocation process
• Coordinate and manage the delivery of all relocation services based on individual client policies
• Build long term relationships with all customers and ensure an excellent customer service is provided at all times
• Manage and maintain all internal and external relationships
• Take responsibility for all elements of the relocation and demonstrate knowledge on all services and products

You will have a previous background of working in international relocations and the ability to manage a high volume of work, a busy mailbox within a fast paced environment. You must have excellent organisation and multi-tasking skills and be able to work both on personal initiative and in a team environment. You will have a high level of accuracy and process orientated.

As this role is completely working from home you will need to be able to work independently and use your own initiative. They will not be going back into the office so you will need to be happy to work at home permanently.

As the market leader our client offer a competitive salary and extensive rewards, such as medical & health care.

For more information on the role and company please apply or call ASAP.