Client Services Coordinator

We are looking for someone with skills and experience to formulate and facilitate the client journey from referral to move-on, ensuring the successful support of 10 clients with complex needs. You will work alongside a team of Support Workers and deputise for the Manager when necessary. This is a post with development opportunity.

You will:

Provide support, guidance and advice to socially excluded adults and people who have experienced substance misuse issues and other multiple disadvantages.
Oversee voids and client referrals.
Conduct risk assessments and compile support plans
Work closely with the manager in the day- to -day running of the overall service.
Deputise for the Manager when necessary.

You will have:

The skills to build and maintain positive relationships with external partners.
Excellent interpersonal skills.
Knowledge and confidence to direct members of the staff team and supervise volunteers.
Strong IT skills and the ability to collate and interpret information and present it in external meetings.