Medical Coordinator

This is an extremely varied opportunity which requires excellent communication skills both written and verbal. You will be involved in a variety of customer service tasks including managing telephone calls and recording all correspondences in accordance with GDPR. This role will be working within the medical claims department of the business. This role will be permanently working from home with all equipment provided.

Client Details

My client are a global organisation who offer a hugely supportive working environment for all staff members. They provide full training and offer excellent career progression up to senior management level.

Description

• Managing a high number of inbound calls
• Recording all corespondents on the CRM system in a accurate manner
• Provide an excellent standard of customer service
• Organise confirmations for medical appointments
• Process payments
• Operate in accordance with FCA regulations

Profile

• Excellent communication skills
• Organised with the ability to multi task
• Accurate with good attention to detail
• Ability to work well under pressure
• Flexible to work 24 hour shift pattern (will include days/evenings/nights/weekends)

Job Offer

Full training

Career progression

Overtime rates

Supportive working culture