Pensions Administrator

Administrator* Location: Liverpool City Centre* Salary: GBP21,000 basic * Bonus: 2 additional bonus schemes paid annually* Contract: Full time, Permanent* Hours: Monday to Friday (no weekends or late evenings!)* + Excellent training and progression opportunitiesMy client based in Liverpool City Centre are looking to recruit a number of enthusiastic Administrators to join their expanding team. The role is paying a starting basic salary of GBP21,000 per annum plus bonus schemes based on company profits as well as an additional bonus paid out on performance. This role also offers Monday to Friday working hours with 2 shift patterns of either 8am - 4pm or 9am - 5pm. You will also be offered the opportunity to work optional overtime.This is an excellent opportunity for anyone with experience within an administrative role or graduates who are looking for Monday to Friday work.The main duties of an Administrator include:* Providing an administration service to customers as per agreed service levels* Maintaining up to date filing and records for the department, checking the integrity of customer data* Processing of a wide range of routine and non-routine documentation within defined procedures* Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements* Drafting of non-standard correspondence in response to customer enquiries* Inputting customer details and accessing customer information* Collating and analysing data and producing routine reports, schedules and summaries in order to update customer records, resolving customer queries* Provision of technical guidance to other team members* Identifying and implementing process improvements in immediate area of work responsibility in order to improve throughput and customer service* Provide on-the-job coaching to department colleagues* Carry out projects and ad-hoc activities as determined by Team ManagerTo be considered for the role of Administrator you must possess the following;* Have good written and communication skills* Professional attitude and telephone manner* Have basic financial awarenessBenefits:* Salary: GBP21,000* Bonus: 2 additional bonus schemes paid annually* Contract: Full time, Permanent* Hours: Monday to Friday (no weekends or late evenings!)* + Excellent training and progression opportunitiesThis is an amazing opportunity for a customer focused Administrator to join a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you and are available to start work immediately then please apply without delay.

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