Customer Service Advisor

Recruiter
Confidential
Location
Colchester
Salary
21000.00 - 24000.00 GBP Annual + Benefits
Posted
10 May 2022
Closes
18 May 2022
Job Title
Customer Services
Industry Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor (Administrator)

Colchester

GBP21,000 to GBP24,000 DOE + Benefits + Training

Monday to Friday 09:00 to 17:30

Customer Service Advisor required for a well established manufacturer with a great reputation. This is an ideal role to join a friendly company who hold quality at the heart of what they do. This role will be within a fast paced environment and you will play an integral part of the business.

The successful candidate will have experience in a similar role. Candidates from any industry are welcome to apply however you will need to be confident communicating with customers.

You will play a key point of contact for customers and will be responsible for offering advice on products and generating quotes - training on generating quotes will be offered. You will assist the sales team by handling calls from new customers and will be responsible for answering queries or resolving issues with regards to products, orders and costs. You will also oversee deliveries and arrange these via client portals and produce delivery notes.

The other focus of this role will be using Sage50 to create, manage and file invoices. You will be responsible for chasing outstanding invoices from clients and oversee the general management of the office. This will involve ordering stationary, filing etc.

This is a great opportunity for someone looking to join a friendly company who are extremely reputable within their industry. They are offering a varied role where you will be truly at the heart of the business.

The Role:

*Liaising with customers
*Estimations and quotes
*Creating and chasing invoices

The Person:

*Any industry background

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