Receptionist

Receptionist

London

£31,000

Our client, an international London law firm, are looking for a Receptionist to join their Facilities department. As a Receptionist you will collaborate with a wide range of people to collectively deliver excellent service to the firm’s clients.

The ideal candidate will have a thorough understanding of the business, enabling them to deliver exceptional client-focused services. The Receptionist will communicate effectively with the Client Visitors, Facilities team, and staff across all levels. You will be proactive in problem-solving all issues and queries that arise in a timely and professional manner, whilst remaining calm under pressure.

The Receptionist will work Monday - Friday on a 12pm - 8pm rota and will need to be flexible.

Duties will include:

• Meet and greet client visitors
• Escort clients to meeting rooms
• Book/manage meeting room bookings using Condeco booking system
• Liaise with the kitchen, cleaners, AV, and post room to support client visitors
• Ensure rooms are clean, tidy, and stocked with stationery and other equipment
• Proactively improve client experience and satisfaction
• Answer phone and handle email enquiries, including taxi bookings
• Liaise with relevant departments regarding complaints, faults, and repairs
• Awareness of all firm policies, procedures, and standards
• Proactively promote the firm and its facilities

Desired

• Previous Front Office or Help Desk experience
• 5-star Hospitality/Corporate experience
• First Aid Certificate
• Second language

Please apply today for immediate consideration!