Customer Service Advisor
- Recruiter
- Page Personnel Secretarial
- Location
- England, Northamptonshire, Northampton
- Salary
- Up to £19721 per annum + pension, life insurance, product discounts
- Posted
- 04 May 2022
- Closes
- 24 May 2022
- Ref
- JN -052022-5594921
- Contact
- Tom Fox
- Job Title
- Customer Services
- Industry Sector
- Retail
- Contract Type
- Permanent
- Hours
- Full Time
You will be joining a successful and established team, assisting customers with answering any queries they have with their accounts and resolving complaints. Working in a fast paced environment you will answer and respond to queries via email and phone to ensure that customer issues are prioritised effectively and responded to in a timely manner.
Client Details
One of the UK's leading Sports retailer based in Northampton.
Description
As a Customer Service Advisor the responsibilities include:
- Customer query problem solving
- Customer experience enhancement
- Proactive decision making
- Digital, verbal and written customer liaison and communication
- Providing product and sport advice
Profile
The ideal Customer Service Advisor will include the below:
- An active sporty person who likes a challenge.
- People orientated with a high sense of service to help others.
- Problem solver and creative thinker.
- A person with infectious energy and desire to go the extra mile.
- Fluent in English with excellent written and verbal communication.
Job Offer
The benefits of a Customer Service Advisor include:
- Gym on site
- Football and basketball facilities on site
- Pension
- Product discounts
- 28 days holiday
- friendly and fast paced environment
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