Customer Service Administrator

Recruiter
Confidential
Location
Maidenhead
Salary
Competitive
Posted
11 Jan 2022
Closes
19 Jan 2022
Job Title
Administrator
Industry Sector
Legal
Contract Type
Permanent
Hours
Full Time
Customer Service Administrator (Case Handler)

A new, exciting opportunity for an administrator to join the team as a Case Handler to support with the whole lifecycle of re-mortgage cases - full training to be provided!

Location: Maidenhead

Salary: GBP22,000 (depending on experience)

Position: Permanent role

Hours: Monday - Friday, 9AM -5PM

As the Customer Service Administrator (Case Handler), you will be responsible for:

Processing of re-mortgage cases from instruction to completion
Process of received documents and letters
Collating documents for file preparation, set-up and checking
Continual updating of the in-house case management system
Production of legal documents to both clients and customers
Managing pipeline by advancing cases, chasing outstanding documents, and abandoning non-active casesThe successful candidate will have the following related skills / experience:

Strong IT skills including, Microsoft Word, Excel & Internal Systems
Excellent telephone manner
Good time management
Strong administration skills

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