Pensions Administrator

England, Surrey
Up to £12.00 per hour + holiday pay
11 Jan 2022
08 Feb 2022
Shabnam Shaukat
Job Title
Industry Sector
Contract Type
Full Time

A global insurance firm are seeking an experienced Pensions Administrator to help within their Pensions department with occupational pension schemes, dealing with new joiners/leavers/retirees and basic administration duties. This is a temporary hybrid role which could go permanent. It is a great opportunity for career progression with a competitive salary. Full training is provided.

Key Responsibilities:

  • Communicating effectively with client and members via telephone and email
  • Providing great customer service from start to finish
  • Dealing with queries and requests by using standard letters and references to procedures
  • Developing knowledge of clients' pension schemes
  • Assisting the team with more complex projects when required
  • Accurately perform manual calculations
  • Ensuring complaints are respectfully dealt with and forwarded to the Senior Administrator
  • Ability to identify areas where the service to clients could be improved

Skills and Experience:

  • Previous experience as a pensions administrator is essential
  • Ability to work to a high level of accuracy
  • Ability to work well under pressure while still meeting targets
  • Good communication skills - both written and verbal
  • Computer literate
  • Customer focused

If this role seems like a good fit for you, please apply now!

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