Pensions Administrator

A global insurance firm are seeking an organised administrator to help within their Pensions department with occupational pension schemes, dealing with new joiners/leavers/retirees and basic administration duties. This is a temporary office based role which could go permanent. It is a great opportunity for career progression with a competitive salary. Full training is provided.

Key Responsibilities:

• Communicating effectively with client and members via telephone and email
• Providing great customer service from start to finish
• Dealing with queries and requests by using standard letters and references to procedures
• Developing knowledge of clients' pension schemes
• Assisting the team with more complex projects when required
• Accurately perform manual calculations
• Ensuring complaints are respectfully dealt with and forwarded to the Senior Administrator
• Ability to identify areas where the service to clients could be improved

Skills and Experience:

• Previous experience as an administrator in an office environment is essential
• Ability to work to a high level of accuracy
• Ability to work well under pressure while still meeting targets
• Good communication skills - both written and verbal
• Computer literate
• Customer focused

If this role seems like a good fit for you, please apply now!