Office Manager, growing Executive Search Firm

Are you looking for variety, projects, growth, challenge? Are you looking for a role which will offer autonomy, a high expectation environment and expect solution-based thinking? Are you a highly organised multitasker who loves managing various projects? Are you a positive, enthusiastic Operations/Office Manager with high personal expectations, always ensuring you do the best job you can?

This highly successful, boutique financial services executive search firm based in the City is looking for a highly organised, diligent operations/office manager who has an exceptional eye for detail. This is a small office of 10, with ambitious growth plans which you will be instrumental in supporting.

You will work closely with the founder, as well as the wider senior consultant group to ensure their efforts are also supported. The founder is also very keen on having an ambitious person who wants to build themselves a more involved role through learning about all aspects of the business as it grows and responsibilities increase.

As well as managing the London office, you will manage all aspects of HR (internal recruitment, hr files, onboarding), Finance (invoicing, expenses, payroll), CRM management, and operate as a first point of contact for clients and candidates with high expectations and demanding requirements.

• Development and implementation of prodecures and processes
• Bookkeeping
• Managing expenses and payroll
• Ensuring staff are provided with adequate equipment to carry out their duties
• Maintaining the office and ensuring any repairs/changes are arranged and carried out
• Managing internal recruitment processes whether via direct applications or through partnerships with agencies
• Managing staff holiday
• Keeping accurate HR records (one to ones, monthly reviews, appraisals, disciplinary procedures, onboarding and offboarding, etc.)
• Assisting with staff development and training
• Producing daily, weekly, monthly and annual reports (mainly statistics drawn from the database and phone system)
• Managing HR and H&S policies and ensuring the office is compliant
• Assisting with any ad-hoc company project that requires more hands
• Set-up and induction of new starters
• Managing relationships with external stakeholders

The attributes which you will bring to this role –

• Thriving in a demanding, exciting consultancy / sales environment – you will enjoy a pacey and high-energy office setting
• Being the ‘go to’ person with a great attitude, able to help and push back in equal measure according to priorities
• Outstandingly well organised – anyone asks you what’s what in the office, and you know; you will love keeping on top of multiple spreadsheets, records, projects, tasks, etc.
• Attention to detail – you will take absolute pride in what you do, the work you send out and always ensure it is the best representation of the business

Requirements

Office Management/Operations Management experience

Recruitment/Search, consultancy, sales or perhaps a start up or other client-facing environment

Degree educated or equivalent

Polished presentation and communication style, very good written English

Sociable and enjoys building relationships with colleagues