Part Time Administrator (Home Based)

Part Time Administrator/Superhero Needed!
(Company Virtual Assistant)

Due to expansion within our clients business, Office Angels are currently looking for a forward thinking Part Time Administrator to join their team to contribute to its future growth and development (as well as
organise them!).

This is a permanent role offering a salary of GBP25,000 - GBP28,000 d.o.e. The hours are 21 hours per week - our client is flexible on days/hours. This role is based at home, however may require some travel to meet up with the team on a monthly basis.

The Role:

Take ownership of back office systems and help develop them.
Ensure infrastructure and technology stack are optimised for outstanding customer
experience.
Stay close to the day to day running and front line coaches and trainers, gathering feedback on process improvement.
Measure success of clients and end users through feedback surveys and other metrics.
Set up and Update CRM system
Oversee and execute communications with coaches, clients and other stakeholders.
Take ownership of the customer journey processes - owning the annual calendar for strategic planning of the customer experience.
Source resources to execute the customer journey.
Book venues and arrange travel for our team where appropriate.
Manage the team's diaries.
Develop new and manage existing data required to make business decisions.
Be open to learning new online systems where appropriate
Report to the business owners regularly via Zoom.Experience Required:

Experience of administration of customer serving business systems
Experience of all major applications such as Microsoft Office, GSuite
Able to work both strategically and in detail
Able to work to deadlines and take ownership of projects.
Able to work 'upwards' by updating the team as well as scanning the horizon and taking action where needed.
Previous experience with working with a start up company would be advantageous

If you are interested and have the required skills, please click apply!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website