Trainee Administrator

Trainee Administrator (Rental) - Wakefield

Starting Salary GBP19k (Depending on National Minimum Wage for age) + benefits

This is an exciting opportunity for a bright, ambitious individual to join one of the most recognised Powered Access companies in the UK as a Trainee Administrator and start on the path to a successful and rewarding career.

This opportunity is ideal for anyone looking to build a future in the rental sector and suits those individuals that are energetic, organised, willing to learn and have an outgoing personality.

The role is varied and includes all aspects of running an efficient rental operation and we will provide the successful applicant with a structured programme of training, leading to valuable NVQ qualifications in Business Administration.

At the end of the training the applicant will have gained skills and experience which can give a pathway in to a future career in any business. The training period is expected to last 24 months after which the salary will be review and increased in line with the applicant's progress.

The role in brief:-

Work towards NVQ Level 3 in Business Administration

Valuable practical experience working in an office environment

Taking hire enquiries via telephone, email and our online ordering system

You will be given job specific training to become a Hire Desk Controller, a recognised career path with excellent progression prospects

Coordinating with the engineering and transport teams to ensure that the correct machines are ready and delivered to customer sites

Dealing with customer complaints and damage

Dealing with customers professionally and politely, and maximising sales using your product knowledge

Maintaining health and safety standards within the hire office

Communicating effectively with other colleagues, and providing a helpful and friendly point of contact for depot enquiries

The ideal candidate:

Friendly, helpful and professional

You must be a team player and take instruction well

Outgoing and enthusiastic

Highly organised and the ability to multi task

Comfortable with Microsoft packages and computer skills in general

AFI Group is a leading provider of access solutions, from the hire and purchase of access equipment, to accredited training and service / maintenance of machines. With a current network of 27 hire locations across the UK, AFI has a strong emphasis on Health and Safety and is proud to hold various accreditations (ISO9001, ISO14001, ISO18001, 5* Achilles BuildingConfidence, Gold RoSPA award - to name a few).

We offer an excellent benefits package:

23 days holidays per year rising to 25, plus statutory holidays

Inclusion in a profit share scheme

An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available)

Death-in-Service benefit of 2 x salary

Healthcare Cash Plan

AFI Rewards

In addition we have invested in an excellent induction programme, and staff training (we currently hold a Gold Investors in People award)