Receptionist ??? Solihull - GBP18k-GBP21k per annum

We are currently working with a stunning 4* hotel located in the Solihull area who have a great opportunity that has become available as a Receptionist.

In this Receptionist position, your main duties will include -

Completing Reception duties including guest check ins, guest check outs, daily banking to a high standard as well as assisting the Reservations department
Ensuring exceptional service levels are consistently delivered to all guests
Presenting a welcoming impression both on the telephone and in person
Ensuring the correct allocation of charges to guest accounts and banking of all monies
Acting as a main point of contact for any customer complaints or queries and ensuring they are handled correctly

The ideal Receptionist will -

Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Be professional and friendly
Ability to work on your own and as part of a team

This Receptionist position is working 40 hours per week, flexible hours including mornings, afternoons and evenings, shifts are generally from 7am-3pm or 3-11pm. Paying a salary between GBP18k-GBP20k per annum.

If you feel like this Receptionist position is the ideal role for you, I'd love to hear from you