Hotel Nightshift Receptionist

Key Responsibilities:-

* Welcoming guests and checking their details against their bookings

* Allocating guests their rooms and providing keys

* Answering phones from prospective customers and guests, taking messages and delivering them

* Completing administrative tasks such as filing and photocopying

* Responding to requests for help and information

* Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions

* Preparing room bills and ensuring prompt payments

* Checking guests out, taking payments and returning deposits