Ticketing Administrator

Closing Date: 05/12/2021

Do you want to be part of and the largest event ever in the West Midlands?

Birmingham 2022's Ticketing Functional Area is looking for a Ticketing Administrator to support the Ticketing Managers with administration and coordinator of the Ticketing operations across all competition venues.

The Ticketing Administrator will be vital in assisting the operational roll out of the Ticketing operation by supporting the administration and management of venue seating plans and seat assignment across all client groups. If you have administration experience within a ticketing or box office environment, with excellent attention to detail and data analysis skills, we would love to hear from you!

Responsibilities

Assist the Ticketing Managers and Ticketing Service Provider in the operational roll out of Ticketing operations across all competition venues.
Assist in the administration and management of venue seating plans across all client groups.
Assist in the administration seat assignment across all client groups to deliver full stadia across the Games.
Assist the Ticketing Managers in the sales administration across all competition venues.
Responsible for the collation and writing of Ticketing operation presentations, minute taking and tracking issues and risks.
Working at a competition venue during Games times to assist in the smooth running of Ticketing Operations.
Establish a close working relationship with other Birmingham 2022 Functional Areas, including Venue Management and Event Services.
Provide high-level customer service to all internal and external stakeholders.Please see the job description for a full breakdown of the position responsibilities.

Skills and Experience

Essential

Experience in a similar role within a ticketing or box office environment.
Experience of administration in ticketing, working with seating manifests.
High level of organisational skills with excellent attention to detail.
Strong data analysis and processing skills.
Considers impact of decisions on individuals, wider organisation and commercially.
Excellent communication, interpersonal and negotiation skills with the ability to influence others and manage relationships.Why You Should Work For The Games

Joining the Games team will provide you with a unique once in a lifetime opportunity to gain new skills and make new connections. After the Games, we will assist you with finding new opportunities via our outplacement programme, designed to support you in the next chapter of your career.

Start date: 17/01/2022

Contract: Fixed-term contract until August 2022

Location: One Brindley Place, Birmingham (full time office-based)

Salary: GBP20,000 - GBP25,000 per annum

This position is subject to a Basic criminal record check from the Disclosure and Barring Service.

Birmingham 2022 is an equal opportunities organisation and Disability Confident employer and we encourage applications from all backgrounds and communities. We have received the Leaders in Diversity award through the National Centre for Diversity. The principles "FREDIE" (Fairness - Respect - Equality - Diversity - Inclusion and Engagement) support our aim of delivering a truly inclusive and accessible games.

As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post. If you wish for your application to be considered under the Disability Confident scheme, please submit a completed form with your application, which can be found on the Birmingham 2022 jobs site under the current vacancies drop down.

To apply for this role please follow the link and complete the application attaching a single document containing your CV and Covering Letter. Please also submit your disability confident/ reasonable adjustments form (if required).

On occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. We would therefore advise that you submit your completed application as soon as possible.

We take your data privacy seriously. Before sending your application please review our applicant privacy notice which explains how we use your personal data. This can be found on the Birmingham 2022 jobs site under the current vacancies drop down.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website