Client Services Specialist
- Recruiter
- Confidential
- Location
- Milton Keynes
- Salary
- Competitive
- Posted
- 19 Nov 2021
- Closes
- 29 Nov 2021
- Job Title
- Customer Services
- Industry Sector
- Consultancy
- Contract Type
- Permanent
- Hours
- Full Time
Our Milton Keynes-based client is looking for a Client Services Specialist to join their team on a full-time basis to support their Client Services Team
The CSS will maintain a portfolio of clients and provide exceptional service through highly effective maintenance of their business relationships.
Position: Client Services Specialist
Salary: GBP24,000 per annum
The job will involve???
*Build strong relationships with clients
Maintain client relationships on a day-to-day basis. Ensuring an effective partnership between the Company and its clients.
Collaborate with clients and Company stakeholders to implement programmatic changes, ensure compliance with operational standards, and affect a positive working relationship.
Responsible for liaising with the internal client representatives for the operational maintenance aspects of the Company's Information software products servicing client programmes.
Ensure clear, accurate and timely communications with clients on progression of business objectives, change management activities and deliverables.
Ensure successful delivery of Information products and services.
Responsible for delivery of client reporting via client-branded reporting websites, tabulated reports and other related client reporting.
Liaise with the commercial team to provide them with the data set prior to the addition of insight for client executive summaries.
The Successful candidate will possess the following qualifications:
3 - 5 years experience managing day to day operational relationship for large client accounts in one of the following markets: CPG, Restaurant & Hospitality, Quick Serve Restaurant (Fast Food), Retail, Drug & Grocery, Petroleum/Convenience, Banking & Financial Service Institutions, Telecom or Manufacturing
Experience servicing clients in an operational capacity
Proficient in the MS Office Suite (Word, Excel & PowerPoint at an advanced level)
Rapport building / interpersonal skills
Highly organised
Attention to detail
Proactive
Problem solving
Benefits to include:
28 days holiday (including bank holidays) increasing with service
A day off for your birthday
Eye care voucher Scheme
Pension Scheme
Performance related pay increases and bonus
Superb training facilities - over 300 courses with no limitations
Free on-site parking
Fantastic career progression opportunities
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business
The CSS will maintain a portfolio of clients and provide exceptional service through highly effective maintenance of their business relationships.
Position: Client Services Specialist
Salary: GBP24,000 per annum
The job will involve???
*Build strong relationships with clients
Maintain client relationships on a day-to-day basis. Ensuring an effective partnership between the Company and its clients.
Collaborate with clients and Company stakeholders to implement programmatic changes, ensure compliance with operational standards, and affect a positive working relationship.
Responsible for liaising with the internal client representatives for the operational maintenance aspects of the Company's Information software products servicing client programmes.
Ensure clear, accurate and timely communications with clients on progression of business objectives, change management activities and deliverables.
Ensure successful delivery of Information products and services.
Responsible for delivery of client reporting via client-branded reporting websites, tabulated reports and other related client reporting.
Liaise with the commercial team to provide them with the data set prior to the addition of insight for client executive summaries.
The Successful candidate will possess the following qualifications:
3 - 5 years experience managing day to day operational relationship for large client accounts in one of the following markets: CPG, Restaurant & Hospitality, Quick Serve Restaurant (Fast Food), Retail, Drug & Grocery, Petroleum/Convenience, Banking & Financial Service Institutions, Telecom or Manufacturing
Experience servicing clients in an operational capacity
Proficient in the MS Office Suite (Word, Excel & PowerPoint at an advanced level)
Rapport building / interpersonal skills
Highly organised
Attention to detail
Proactive
Problem solving
Benefits to include:
28 days holiday (including bank holidays) increasing with service
A day off for your birthday
Eye care voucher Scheme
Pension Scheme
Performance related pay increases and bonus
Superb training facilities - over 300 courses with no limitations
Free on-site parking
Fantastic career progression opportunities
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business
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