Sales Administrator

My client are a global publishing organisation who are looking for a sales administrator to join their team!

This role is working in their Sutton office for 2 days and remotely for three.. If you have excellent attention to detail, please apply today!

Job Purpose:

To provide day-to-day operational support to the sales operation and customer success function.

Key Accountabilities/Responsibilities:

• Monitors and records renewals as secured, ensuring the Standard Billing renewal revenue spreadsheet is updated with all appropriate data
• Updates the Standard Billing spreadsheet when needed
• Complies with sales systems
• Monitors and reports on new Standard Billing disputes raised, tracking against salesperson, start date and resolution date
• Managing the Standard Billing submission process, identifying possible discrepancies.
• Ensures all letters are sent as per the agreed deadlines
• Creates all Standard Billing opportunities on salesforce
• Responsible for closing the Standard Billing invoice opportunities on the agreed dates
• Monitoring the standard billing inbox for customer queries
• Monitors and logs the disputes process
• Assists sales operations team with monthly reporting requirements
• Run reports and refreshes dashboards on Salesforce
• Supports the sales & customer success teams in identifying customers needing support or assistance and effectively resolves issues.

Please apply today!