High Calibre Receptionist

Clermont Group are searching for an exceptional receptionist ideally from a 5 star service background. The ideal candidate will be able to demonstrate best in class hosting skills and go above and beyond at every opportunity. They need to be able to work under pressure in a fast paced environment.

• Welcoming guests when entering the executive lounge

· Liaising with ground floor reception for arrivals, greeting at the lift

· Ensuring the front hall is never left unattended

· To be the first point of contact for tenants and guests

· Ensure guests are pre-registered with the ground floor to enhance security and promoting the importance of this within the office

· To work with facilities to input new ideas and initiatives to enhance the customer journey

· Switchboard services

· Managing cloakroom

· Providing tea, coffee, water to arrivals waiting

· Escorting visitors to meeting rooms

· Meeting room management and meeting room set up

· Setting up audio visual equipment in meeting rooms

· Ensuring the kitchen is kept fully equipped

· To manage all calls and emails to the Reception desk

· Taking ownership of every request and seeing in through until completion

· Having a thorough knowledge of the local area and building relationships with local businesses

· Creating memorable personalisation at every opportunity

· Communicating clearly with other teams