Claims Administrator

In this new role you will provide an effective and efficient support to the Team Managers in the handling of a variety of related claims.

Your main responsibilities as Claims Administrator will include:

?? Assist Claim Handlers with the processing of claims by dealing with simple updates and correspondence

?? Ensure that new claims and correspondence are actioned in accordance in a timely manner

?? Ensure that all correspondence (written or verbal) is polite and professional and formatted in agreed templates and branding

?? Ensuring claims are managed in accordance with agreed diary procedures and assist in keeping the teams diary up to date

?? Inputting and updating the Claims Management System

?? Passing file to costs auditors and where appropriate prior to settling bills

?? Approving payments up to a specified approval limit

?? Adding payee details to the database and claims management system

?? Answering customer queries about the claims process in a courteous and efficient manner

?? Making outbound telephone calls in order to gather claims information

?? Ensure that client confidentiality is maintained at all times and that data protection requirements are adhered to

?? Provide general assistance in the office and to colleagues where appropriate

To be a successful Claims Administrator you will demonstrate:

?? Experience and confidence in effectively communicating over the telephone and by email and in a professional and supportive manner

?? Experience of administration work or customer service

?? Excellent organisational and time keeping skills

?? Confidence to own tasks without supervision

?? Experience of using all Microsoft Office programs

Isaac Knights Recruitment acts as an employment business for temporary and permanent positions. Isaac Knights Recruitment is committed to equal opportunity and diversity. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training