HR Service Centre Manager

Do you have experience in leading and managing a responsive operational HR service? Are you passionate about improving HR service quality and performance?

Here at HM Land Registry, we have an exciting opportunity available for a HR Service Centre Manager. This is a permanent position, and can be Full-time or Part-time (minimum of 30 hours per week). In return, you will receive a competitive salary of GBP46,589 per annum.

As the HR Service Centre Manager you will lead and manage a HR Support Desk, HR Admin Team and Payroll function that provide effective, timely and efficient advice and support to line managers and staff on a wide range of human resources issues, including those provided by third parties. In this role you will lead the teams to deliver an effective day to day first line response service to the organisation, whilst ensuring continuous improvement of service quality and performance to ensure high standards of customer service are achieved.

What we're looking for in our HR Service Centre Manager:

With either CIPD chartered membership, a level 7 CIPD qualification or equivalent experience in a HR role, you will have proven experience in the operational management of a responsive HR service environment and delivery of SLAs to high standards of customer service. You will have sound experience in evaluating both qualitative and quantitative data to establish and develop improvements to a service. You will be able to communicate clearly and effectively, both verbally and in writing, with staff at all grades and possess sound decision-making skills and judgement. Furthermore, you will be experienced in supplier contract management and budget management.

Benefits of becoming our HR Service Centre Manager:

We offer very competitive terms, conditions, and benefits. We provide excellent opportunities for career progression, training, and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible/remote working - exactly what you would expect from a progressive employer.

It is a great place to work, where difference is celebrated and we're committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.

To continue your application for our HR Service Centre Manager role, please click 'Apply' now.

Closing Date: 11:55 pm on Sunday 26th September 2021