Client Services and Sales Coordinator

Patient Care and Sales Coordinator required for successful practice on Harley Street.

Please note this role is office based, whilst there is the opportunity for some flexibility on the odd day, it is important you are willing to go into the office.

A fantastic opportunity for an individual who is warm, high energy and great with clients as you will be dealing with client sales. Whilst this is not a hard sales role and there is no cold calling involved, you will be working to targets and so it is essential you are motivated and a self-starter who is able to answer queries in an informative and credible manner. Full training will be given to build your knowledge and confidence.

Working within a team of 8 patient coordinators, in a wider practice of 50 employees, this is a supporting, dynamic and team focused environment.

It is essential you have relevant experience working within customer sales and you are used to managing a heavy workload across both sales and admin.

Role responsibilities;

• Answer queries on the phone
• To guide patients through their first visits and making them aware that you will be their contact person if they have any queries in the future
• To book surgical appointments and consultations
• To invoice patients for deposits and surgery balances
• Ensure all the client’s needs are met while visiting the practice
• To update all records on the patient database as appropriate
• To play an active part in the maintenance of a supportive learning environment within the clinic
• To complete the end of day administration
• To hit monthly targets