Receptionist

We have a great architectural client looking for someone to bring their front of house expertise to the team.  They are a leading British architectural practice with some impressive offices in London and a sizeable front of house team.  They cover a number of floors over 2 sites which you work on a rota basis covering meeting and greeting, switchboard and managing the meetings rooms.  The team are strong and work together providing a first class service to their visitors and the company staff. 

The reception team share the following duties:

• Answering the switchboard calls for the whole practice via Microsoft Teams
• Acting as a first point of contact to all visitors and staff
• Assisting colleagues with queries and administrative tasks
• Taking pride in the appearance of the office, ensuring its cleanliness and tidiness, especially

• client-facing areas such as the front of house and meeting rooms

• Managing and booking meeting rooms, ensuring all meetings run on time
• Arranging refreshments for external meetings and ordering lunch when necessary
• Setting up equipment for presentations, conference calls and video conferencing
• Accurately distributing incoming post and preparing outgoing post
• Using Newforma software for project related tasks and information
• Ordering couriers and taxis
• Managing the centralised company email inbox
• Booking travel, hotels, restaurants, as necessary
• Counting in, signing for and packing away deliveries in the appropriate place
• Assisting with training new starters
• Organising weekly CPD seminars by liaising with external contacts
• Supporting Team Coordinators and PAs with ad hoc tasks
• Scheduling Friday night presentations and monthly round-ups for the whole practice
• Creating presentations, formatting documents and posters for events throughout the office
• Assisting the Librarian with administrative tasks

You’ll need exceptional customer service and communication skills with a professional and personable nature, service is always with a smile and no job is too small.  In order to be part of their team you’ll ideally have proven experience in a similar receptionist position and be good at working in a team. 

Think you’ve got the skills to deliver?  Send in your CV asap