Hospitality Customer Service Advisor
- Recruiter
- Detail2Recruitment
- Location
- Suffolk
- Salary
- 20000.00 - 21000.00 GBP Annual
- Posted
- 11 Sep 2021
- Closes
- 20 Sep 2021
- Job Title
- Customer Services
- Industry Sector
- Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
Hospitality Customer Service Advisor - Hospitality - Bury St Edmunds - Up to GBP21,000
About the Company
Do you love hospitality? Are you passionate about delivering excellent customer service? Are you looking for a better work/life balance and a route into a head office type set up within an incredible Hospitality business?
If yes, this could be for you!
My client are a well-known pub and restaurant business with an incredible reputation within the industry and they're looking for someone to join their customer service team. The successful candidate will support the sales teams and the customers and there is a real opportunity for progression and development moving forward.
Hospitality Customer Service Advisor - The Rewards
- Great salary
- Fantastic working hours
- Overtime
- Great training and development opportunities
- Fantastic company culture
Hospitality Customer Service Advisor - Requirements + Responsibilities
- MUST HAVE EXPERIENCE IN A FAST-PACED OFFICE BASED, CUSTOMER SERVICE ROLE
- IDEALLY WILL HAVE HOSPITALITY EXPERIENCE
- Responsible for answering calls efficiently and maximizing call responses
- Offering support and advice to customers
- Raising jobs accurately and in a timely manner
- Dealing with field service support team
- Updating field support software records accurately
- Working with Regional Service Managers to support Technicians
- Proactive and highly organized
- A strong understanding of the licensed trade is essential
- Planning and allocating engineer workload
About Us
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to our Privacy Policy on our website.
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