Events Manager

Events Manager

Events Manager for financial firm in London, City, organising corporate events, working for a fantastic firm in a brilliant welcoming team. Managing corporate events, Conferences.
Seminars. Team Building Events. Business / Corporate Dinners etc. Great benefits. 25 days holiday a year, 40 hours a week, monday to friday. 

• Manage booking requests via Trimble – this includes booking all forward and same day reservations, cancellations and/or amendments to bookings as per the client requests                                    
• Management of the spaces, management of associated meeting rooms, organisation and logistics for internal and external client events
• Management of the administration of the inboxes & General Queries
• Provision of information to client on events and meetings to include delegate numbers, meeting room usage and financial information
• Manage improvements to the current processes and procedures to ensure best possible systems are in place
• Analyse event KPI's and produce a post event summary
• Ability to manage multiple high-profile projects at one time
• Provide all services in a professional and efficient manner to both internal and external customers, ensuring customer requirements are met and expectations are managed
  • Deliver excellent time management skills: ability to plan, multi-task and prioritise work to ensure all activities are completed within deadlines
  • Provide effective communication with colleagues and users to ensure customer expectations are met and managed to meet the client’s service Level
  • Provide post-event reporting
    • Flexible - willing to support the Guest Relations Team on the client floor and to assist with meeting rooms bookings and other tasks if required.

Required Knowledge & Skills

• Strong organizational and time management skills
• High level of attention to detail
• Strong verbal and written communication skills
• Excellent personal presentation
• Able to priorities accordingly
• Flexible in handling a variety of tasks
• Complaint handling - able to resolve problems as they arise in an appropriate manner

Qualifications & Experience

• Administrative skills: word, power point, excel, outlook are desirable
• Minimum of 2-year experience in corporate or 4-5 star hotel/hospitality