Operations Co-ordinator role for an International Software Company.

The ideal candidate will have excellent written and oral communication skills, is highly organized and flexible, is motivated by learning, and is comfortable with taking charge of initiatives and managing them through to completion, they must have good IT skills – Excel (spreadsheets), and MS Office, in general, some kind of database management, formulas, formatting, pivot tables, etc knowledge of Salesforce a plus. Someone who can really multitask. Must be a driver and a GREAT communicator and know when to involve people to get tasks completed on time. Meets expected timelines consistently, tactical and detailed oriented. Meticulous attention to detail required—places high value on order, accuracy, client satisfaction, and turnaround times. Quarterly bonus, 25 days holiday, pension, health insurance.

Monday – Friday 9 – 5.30pm

Duties include:

• Creation of new projects once the sales cycle has been completed

• Schedule project resources (technical, consultancy, and training services) and administer additions, changes and deletions in the scheduling system

• Coordinate activities between GPS and other MRI departments

• Conduct initial calls with new clients and provide initial assignments

• Maintain project statuses and financial budgets for projects within OpenAir and SalesForce.com

• Maintain documentation and internal systems to ensure efficient processing of projects and all related tasks

• Support and maintenance of Operations departmental processes

• Expediting quotes, orders and query resolutions from both Project and Account Managers

• Be proactive in carrying out tasks and activities making suggestions for process improvement where possible

• Assist with month-end closing procedures and reconciliation

• Handle invoice matching and invoice queries when required in support of the finance team