Office Manager- 10 Month Maternity Cover Contract

Key Responsibilities

This role will include HR generalist duties, Facilities Management and PA duties, so experience in these areas is essential.

HR:

• Providing full HR support and work closely with the senior management team on all people matters to include, but not limited to, employee relations, absence management/recording, performance reviews and appraisals, timekeeping, holiday entitlement management, etc.
• Draft and ensure all employment paperwork is issued correctly and personnel files are maintained
• Responsible for attraction, advertising, recruitment and selection activity to ensure the right talent is recruited and retained. Ongoing improvement and management of the on-boarding process
• Lead HR development, maintaining and updating company HR policies and handbook
• Negotiate and manage employee benefits, and ensure the business remains complaint with regard to pension administration
• Support the payroll process (ensuring changes in employees are reported, advising of new starters, leavers, tracking benefit deductions, maternity payments etc.)
• Ensure compliance with all relevant Employment Law
• Identify and manage key people metrics and analytics
• Production and implementation of communication and staff initiatives
• Conduct exit interviews and provide useful interpretation of the results as part of HR analytics
• Drive employee engagement through the improvement and development of initiatives that align to the key business objectives, effectively utilising feedback from employees.

Office Management:

• Meet and greet visitors as they arrive on-site
• Post distribution and management
• Stationery and office equipment management and maintenance
• Ordering & setting up breakfast / lunches for meetings and seminars
• Organising team events
• General administration
• Liaise with building maintenance on any arising issues
• Overseeing and agreeing contracts and providers for services including security, cleaning, maintenance and so on
• Ensuring that basic facilities, such as water and heating, are well-maintained and most cost efficient suppliers utilised
• Managing budgets and ensuring cost-effectiveness
• Ensuring that facilities meet government regulations and environmental, health and security standards
•  Advising businesses on increasing energy efficiency and cost-effectiveness
• Overseeing building projects, renovations or refurbishments

PA Duties:

• Look after CEO diary and expenses
• Travel bookings for CEO and senior leadership team
• Look after meeting room diaries

IT 

• Manage relationship with external IT company 
• Project manage IT projects and spend
• Oversee IT tickets raised by staff to ensure they are completed
• Line Management of in-house IT engineer

Experience and Attributes Essential:

• 3 years’ HR experience (must include payroll processing, resourcing, contracts and policy development)

• 3 years office management experience

• Previous experience undertaking PA duties

• High standards of integrity

• Team player

• Positive can-do attitude

Desirable:

• Experience working within the luxury sector

• Experience working closely with third party IT company