Junior Front of House Receptionist

Our client is looking to recruit a permanent Junior Front of House Receptionist to work in their office Monday to Friday hours 9am to 6pm.  Reporting into the Senior Receptionist your duties will include:

• Meeting and greet clients, staff and visitors, providing a friendly and professional, welcome
• Answering the phone, directing calls, emailing messages to relevant staff members
• Ensuring all visitors sign in and leave their contact details
• Ensuring all visitors and any contractors to the office, complete and return a COVID-19 Declaration form
• Informing staff that their guest has arrived
• Showing visitors to the appropriate meeting room
• Ensuring that all staff wishing to work in the office that day have pre-booked a desk   
• Informing staff that their guest has arrived
• Showing visitors to the appropriate meeting room
• Ensuring the reception area is tidy and presentable at all times.
• Checking the meeting rooms and reporting any issue to Facilities.
• Managing the reception inbox responding to staff queries in a polite, helpful and timely manner. 
• Ensuring all meeting rooms are prepared and ready to a high standard.
• Managing  all meeting room bookings via Microsoft Outlook ensuring that any double bookings or conflicts are avoided and any issue are dealt with and resolved
• Checking the meeting  rooms every morning, with follow up checks throughout the day to ensure all rooms are tidy and have all necessary stationery and equipment needed for each meeting
• Checking the  stationery cupboard to see what items need to be ordered.
• Clearing the meeting rooms in a timely manner at the end of all meetings
• Assisting with the setting up of equipment needed for each meeting including audio visual equipment and laptop connections and be the first point of contact for any related issues
• Ordering catering for meetings, set catering up for each meeting and clear away in a timely manner
• Recording any temporary access cards given to staff who have forgotten their own access card 
• Booking couriers 
• Checking invoices for catering match what was ordered
• Booking taxis 
• Updating the telephone directory.
• Managing the internal staff profile book.
• Ensuring the client kitchen area is presentable at all times.
• Responsible for the day to day function of office archiving.
• Daily collection and distribution of post from the Post Room
• Collecting all outgoing mail and ensure it is ready to be sent out that afternoon.   

Salary is £21,000 - £22,000.  Benefits include 25 days holiday, pension, life insurance and optional benefits.

The successful candidate for this role will:

• Ideally have worked as a Receptionist or temporary Receptionist or in a customer service face to face role.
• Be happy to work in an office Monday to Friday.
• Have excellent communication, interpersonal and customer service skills
• Good organisational and time management skills
• Be able to remain calm under pressure
• Have a fantastic positive, team player, flexible approach
• Have a good eye for detail