FM Helpdesk Administrator

MAAL are collaborating with a National FM Services provider. In this role, you will provide first line help desk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of each query and advise customers of the consequent solution.

The main focus of this role will be to support our Estates Department with all back-office administration duties and processes, (facilities, procurement, compliance, planned and reactive work administration) ensuring processes are carried out with minimal disruption to the sites and people we support.The Administrator will provide a familiar point of contact for all sites and third-party service providers who raise work requests relating to environmental or compliance issues