Travel Administrator & Customer Service Executive

We are seeking a Travel Administrator & Customer Service Executive to join a high end luxury travel company based in the West Sussex areas.
This exciting opportunity is ideal for a travel professional with experience in customer service, operations, administration or as a travel consultant from a luxury travel agent or bespoke tour operator seeking something a little different in which you will be rewarded for your hard work. Career progression as part of a fun and friendly team is on offer.
With an excellent reputation in the travel industry, this travel company offers an array of bespoke tailormade and package holidays across the globe including Europe, Middle East, USA, Caribbean, Indian Ocean, South America, Asia, Australia and beyond.
Travel Administrator & Customer Service Executive Duties:
* Taking enquiries by email and over the phone from Travel Agents, assisting with the use of the online portal and converting bookings on behalf of agents where these cannot be fulfilled online.
* Handle post booking enquiries and amendments.
* Build and maintain strong relationships with travel agents, suppliers, and industry partners.
* Provide support with social media and email communications.
* Administer operational changes, including flight and hotel changes.
* Effectively and efficiently handle any in-resort problems that arise.
Experience working in a travel environment, in a sales, operations, administration or customer service role with proven track record of providing high levels of service is essential to be considered for this post.
Generous benefits:
* Travel perks
* Fun & friendly team
* Generous commission
* Career progression
* Pension plan
* Plus many more perks