Sales Receptionist
- Recruiter
- Chairs Ltd t/a Coach House
- Location
- Accrington
- Salary
- Competitive
- Posted
- 10 May 2021
- Closes
- 18 May 2021
- Job Title
- Team Assistant
- Industry Sector
- Sales
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Sales Receptionist
Hours: 8.00am to 4.30pm, Thursday and Friday,16 hours per week
Job Type: Part Time
An exciting opportunity has arisen for a Sales Receptionist to join a very successful market leading Interiors Wholesale company.
You will be joining our Front of House team to deliver the best possible customer service experience to all visitors. You will be involved in all aspects of Front of House operations.
The successful candidate will:
- Have front of house reception experience in a luxury hotel, premium airline or a corporate environment.
- Have the passion and drive to deliver the very highest levels of customer service.
- Have great interpersonal skills, an outgoing and vibrant personality.
- Demonstrate an excellent command of the English language, both in verbal and written communication.
- Understand professional etiquette.
- Possess a high level of attention to detail.
- Have the ability to work well under pressure and act both proactively and intuitively.
- The ideal candidate will have a background working within a client focused role meeting and greeting VIP clients and truly providing an ambassadorial service.
- Be highly organised and have an eye for detail.
- Be able to work well under pressure and have the ability to act pro-actively and intuitively.
- Have the ability to demonstrate the necessary soft skills in order to perform the role.
- A working knowledge of Microsoft Office.
- Friendly and welcoming manner.
- Outgoing and "cando" personality.
- High level of personal grooming.
- An interest in the Interiors business.
- Self-motivated.
- Excellent punctuality.
Job purpose
To provide the highest level of customer service ensuring consistently engaging experiences within the front of house area for all clients and visitors.
Responsibilities
Impression - Making the right impression every time
- To ensure you make the right impression every time.
- Assisting all customers with their sales queries in a knowledgeable, professional and charming manner.
- To answer all internal and external telephone calls in a timely, professional warm and friendly manner.
- To offer a personalised service to all customers, being proactive, flexible and adaptive, using names whenever appropriate.
- To take pride in your appearance at all times, ensuring immaculate presentation in line with company policy.
Commercially aware - At the forefront of all we do
- To promote all product lines in a positive and appropriate manner.
- To ensure customers have the best possible buying experience.
- Taking accountability for all that you do, a strong awareness of the bigger picture.
Knowledge skills & experience
- Premium customer service experience essential.
- Intermediate knowledge of Microsoft Office.
- Excellent communication skills essential.
- Ability to work independently, remaining focused and motivated.
- Strong interpersonal skills.
To apply for this role please send CV and covering letter.
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