Student Services Administrator - Flexible Working Available

We are looking for a Student Services Administrator to join our team based at Brighton University.

The Student Services Administrator role provides a vital support services at our Brighton University Campus. In this role you will provide relevant administration tasks, typically including acting as the first point of contact for internal and external customers and other stakeholders.

You will also be responsible for local performance reporting, minute taking, handling student queries in person, by email and on the phone, processing students' post, issuing keys and logging maintenance requests.

It will be key to build good relationships with stakeholders and partners, promoting and representing L&Q. Daily you will be engaging with a range of stakeholders including residents, University of Brighton staff, fire service, police, and contractors.

Requirements include:

?? Being highly organised and able to manage and prioritise a demanding workload and have excellent attention to detail

?? Have excellent written and verbal communication

?? Experience of using Microsoft office packages

Key responsibilities include:

?? Working collaboratively with others across the Trust to ensure effective and efficient delivery of services. Liaise with relevant partners for internal and external functions to ensure service delivery

?? Maintain the necessary relevant Trust records and systems. Examples include processing of invoices and purchase orders, both manual and via iBuy our internal invoice system

?? Working with minimal support and wherever possible pre-empting the support required by the rest of the team on site.

If you think you have the skills and experience to excel in this position, please apply without delay. We reserve the right to close this advert early.

Closing date for applications: Tuesday 11 th May 2021 at 11.00pm

COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request.

Access to a full suite of benefits including 26 days holiday per year (pro rata), annual bonus subject to business and individual performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.