Customer Service Advisor

Lloyds Banking Contingent
10.33 GBP Annual
28 Apr 2021
12 May 2021
Job Title
Team Assistant
Industry Sector
Banking / Finance
Contract Type
Full Time

Role: Customer Service Advisor

Location: Wolverhampton

Start date: May

Rate of pay: GBP10.33 per hour

Working hours: 35 hours per week between 7am and 8pm on a shift rotation which includes working a Saturday between 9am and 2pm every 4 weeks.

Length of contract: Minimum 6 months with good opportunity to be extended


Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you.

Lloyds Banking Group has been supporting customers, communities and businesses in the UK for over 320 years. You could become a part of this journey and make a real difference to the Group's customers.

You will be key to Helping British Businesses Prosper by supporting UK businesses within a responsible, sustainable and inclusive bank.

This is an inbound Telephony role where your working day will involve helping customers to grow their business through assisting them with their enquiries and fulfilling their business banking needs in an efficient and effective manner. You will use your skills and knowledge to ensure each of our customers is provided with an excellent customer experience.

The day to day banking needs that you will be supporting our customers with include queries relating to cheques, money transfers, balance enquiries, Internet Banking registrations and debit card queries.


  • Excellent customer service skills
  • Customer service background
  • Computer literate
  • Flexible and adaptable to change
  • Ability to work as part of a team


  • Excellent induction training
  • Competitive rate of pay/pay progression
  • Gain experience and new skills
  • Great insight into the banking sector
  • Potential for extension

Customers are at the heart of everything that Lloyds Banking Group do. You could have a role to play in supporting their customers.

Lloyds Banking Group strives daily towards their vision of becoming the best bank for customers. They're well on their way thanks to the effort of their colleagues - join them today and support them in achieving their vision.

Successful candidates must go through vetting checks and must pass a CREDIT CHECK.

Interested in this opportunity?

To apply, click on the link and you will be sent a response immediately with next steps (please check your junk mail). Complete an online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you've completed to talk you through the role in more detail let you know what happens next!

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