Mailbox Administrator

Mailbox Administrator position based in Birmingham City Centre, however home based for now.

This role is permanent Monday to Friday 09:00 - 17:30.

Client Details

My client is an international financial services firm which have a reputable name located in the City Centre of Birmingham. They are looking for a Mailbox Administrator to join their growing team.

Description

• Mailbox Administrator
• Daily monitoring of multiple inboxes, executing the appropriate actions for each email received in accordance with the agreed procedures and defined Service Level terms for each Client

• Accurate tracking of the receipt and execution of all requests into the Client Support inboxes

• Co-ordinating the completion of Client requests received into the Client Support inboxes

• Retrieval of all necessary documentation from Portals

• Accurate setting of attributes on all documents for upload to their Document Management System (SharePoint DMS)

• Accurate tracking of the receipt of all quarterly report information in internal database

• Liaise closely with other internal departments

• Ensure the quality and integrity of the data on the system is maintained

Profile

• Must be able to work on own initiative
• Must have previously looked after multiple inboxes
• Must have previous Administration experience
• Must be competent on Microsoft Office and SharePoint
• Must be highly organised
• Must be able to work under pressure
• Must have the ability to work a fast paced role
• Must have great attention to detail

• Must have the ability to operate within a continuously evolving and competitive business environment

• Must be proactive in managing workloads and addressing potential issues

• Must be able to take ownership of delegated responsibilities

• Must be capable of communicating clearly and effectively both internally with other departments, and externally with clients

• Must be committed to high quality and service orientation

Job Offer

Negotiable salary based upon experience.

Immediate start if required.

Benefits.

Mailbox Administrator.