German and Italian speaking Customer Service Executive

An absolutely thrilling opportunity has arisen for a bright German and Italian speaking Customer Service Executive to become part of an international organisation in North West London. You will be responsible for delivering exceptional customer service and resolve sales support enquiries. This role is a 12-month fixed-term contract and involves face to face training in the client's office where social distance guidelines are in place. After completing the training process you may be able to work from home on an occasional basis, however this is to be confirmed at a later date.

Your responsibilities will include:

• Being the first point of contact for all customer queries, answering calls and emails in a timely and professional manner whilst utilising your German and Italian language skills
• Processing sales orders and handling invoices
• Ensuring all client account records are kept up to date
• Identifying and resolving any return, delivery and order issues

About you:

The ideal candidate will be confident with strong language skills in German and Italian and will possess outstanding communication skills as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional German and Italian speaking Customer Service Executive to be part of a thrilling organisation where you will have the chance to progress within the company.

Profile:

• Required to be fluent in German and Italian, both written and spoken
• Fluency in English, both written and spoken
• Previous experience working in customer care, sales administration, client support or account management dealing with products
• Solid knowledge of Microsoft operating systems
• Demonstrated interpersonal skills and the ability to work as part of a team and independently
• Strong communication and organisational skills
• Able to work well in a fast-paced environment
• Able to commute to North West London on a daily basis

To apply, please send your CV in English and in Word format to Hampus.
languagematters is acting as an employment agency in relation to this vacancy.