Regional Customer Advisor

Location
England, Bristol
Salary
Negotiable
Posted
22 Feb 2021
Closes
22 Mar 2021
Ref
JN -022021-2171676
Contact
Rebecca Hall
Job Title
Customer Services
Industry Sector
Property
Contract Type
Permanent
Hours
Full Time

I am looking for 3 Customer Advisors to be the face of a property company! You will offer excellent customer service and be the first point of contact for potential clients for this Bristol-based company.

Client Details

We are representing a fantastic home developer in Bristol who require 3 Customer Advisors to offer exceptional customer service to visitors. Recognised for their customer service, you will be joining a successful and reputable team.

Description

So what will you do as a Regional Customer Advisor?

  • Ensure the presentation of the site is maintained to a high standard.
  • Ensure that all information to give to purchasers is available and kept up to date
  • Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
  • Ensure visitors to site are aware of the Health and Safety Policy.
  • Maintain accurate records on the CRM system.
  • Liaise with purchases, solicitors and financial advisers on a regular basis.
  • Organise for customers to attend a home demonstrations.
  • Assist purchasers following legal completion with any defects or customer care issues
  • Minute a weekly meetings.

Profile

The successful Customer Advisor will:

  • Have worked in a face to face customer service/sales environment.
  • Have worked for a property and housing company (desirable).
  • Excellent customer service skills
  • Good administration skills
  • Strong communication and listening skills
  • Ability to work on own as well as part of a team
  • IT literate and the ability to adapt to new systems
  • Willing to be open-minded in respect to day to day duties and hours worked.
  • Lone working, dependant on site.
  • Ability to travel to all sites, including divisional offices.
  • Able to work weekends and bank holidays.

Job Offer

If being a Customer Advisor is sounding good so far, then what do you get in return?

  • Competitive salary
  • Bonus
  • 25 days holiday, plus bank holidays
  • Contributory pension scheme
  • Life assurance

So if this role is ticking your boxes, then please apply now to become part of the team!

Apply for Regional Customer Advisor

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